Customer Service Agent French-speaking

Guide customers throughout the customer journey in a timely and empathic manner. Offering customers the ultimate parking experience as a hassle-free start to their trip. Participate in online correspondence with both customers and parking partners regarding their experience and feedback. You love and own all things customer satisfaction and are a natural problem solver. You handle customer payments in partnership with the Finance department. You act as a go-between for our parking partners and customers. What you’ll bring Fluent spoken and written French and English. Experience in international customer service is advantageous. Flexible working attitude. An occasional ability to work evenings and/or weekends. Willing to learn and work in a professional yet dynamic international environment. What we offer Flexible working: We understand that people’s circumstances vary and allow you to decide where you work from. We can support on-site, hybrid, and fully-remote (so long as the timezones aren’t too far apart!). Ownership: Take ownership of your work and have the opportunity to drive lasting change within Parkos. Growth: We provide the autonomy and personal development support for you to move quickly through the ranks at Parkos - the sky's the limit! Transparency: We talk about our plans, allow everyone a voice, work together towards common objectives, and share our successes together as a team. Fast-pace: We love to experiment and try new things quickly. An error is only a mistake when you fail to correct it and we want to reach our destination as swiftly and smoothly as possible!