Client Relations Officer - Work from home

Job Description:

Picnic is seeking a motivated and independent Client Relations Officer to work from home in Rotterdam, NL. As a part-time Associate Level position, the Client Relations Officer will be responsible for managing client relationships and ensuring customer satisfaction.

Responsibilities: - Build and maintain strong relationships with clients through regular communication and interaction - Address client inquiries and concerns in a timely and professional manner - Coordinate with internal teams to ensure client needs are met and issues are resolved efficiently - Monitor client accounts and provide regular updates on account status - Develop and implement strategies to enhance client satisfaction and loyalty - Identify opportunities to upsell or cross-sell products and services to existing clients - Collaborate with the sales team to generate new business opportunities and expand the client base - Maintain accurate client records and update the CRM system with relevant information - Assist with special projects and initiatives as needed

Requirements: - Bachelor's degree in Business Administration or a related field - Minimum of 4 years of experience in client relations or a similar role - Strong project management skills and attention to detail - Excellent communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office Suite and CRM software - Experience in the e-commerce or retail industry is a plus

Personality Traits: - Motivated - Independent

Soft Skills: - Project management - Attention to detail

Benefits: - Relocation allowance - Employee discounts - Life insurance

Working Environment: At Picnic, we are committed to environmental responsibility and sustainable practices. We strive to create a positive work environment that promotes collaboration, innovation, and personal growth.

Equal Opportunity Statement: Picnic is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

Deadline to Apply: May 29, 2024.

Join our team at Picnic and make a difference in the world of client relations! Apply now to be considered for this exciting opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.