Content Management System Personnel

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Job Description - Content Management System Personnel

Job title : Content Management System Personnel jobs in Lagos Job Location : Lagos Deadline : July 31, 2024 Quick Recommended Links

REQUIREMENTS

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Proven experience in content creation, social media management, or digital marketing.
  • Experience with customer relationship management systems (CRM)
  • Familiarity with SEO best practices and content optimization techniques.
  • Strong written and verbal communication skills.
  • Excellent customer service and interpersonal skills.
  • Proficiency in analytics tools and platforms to track and measure engagement metrics.
  • Attention to detail and ability to multitask in a fast-paced environment.

MAJOR RESPONSIBILITIES

  • Upload, update, and manage compelling and relevant content tailored to our target audience.
  • Monitor platform performance, including speed, responsiveness, and user engagement.
  • Customize and maintain the platform to align with business goals and user needs.
  • Collaborate with cross-functional teams to support platform integrations and enhancements.
  • Manage user accounts, permissions, and access levels within the platform.
  • Conduct regular audits of content and user accounts to ensure quality and security.
  • Ensure content is accurate, up-to-date and properly formatted.
  • Categorize content and apply appropriate metadata for search and organization.
  • Respond promptly and professionally to user inquiries and feedback, ensuring a positive customer experience.
  • Develop and implement strategies to increase user engagement with our content.
  • Monitor and analyze user feedback and engagement metrics to identify areas for improvement.
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