Remote Operations Associate

Job Description:

Airtel Nigeria is seeking a Remote Operations Associate to join our team in Port Harcourt, NG. As a part-time entry-level position, this role is perfect for individuals looking to gain valuable experience in the telecommunications industry.

Responsibilities: - Support the day-to-day operations of the company remotely - Assist in managing customer inquiries and concerns via phone, email, and chat - Collaborate with team members to ensure smooth operation of services - Utilize resources efficiently to troubleshoot and resolve issues in a timely manner - Maintain accurate records of customer interactions and transactions - Uphold company values and policies while representing the brand professionally

Requirements: - No prior experience required, but a willingness to learn and grow in the role - Resourceful and energetic personality traits - Strong time management skills to juggle multiple tasks effectively - Demonstrated emotional intelligence to handle challenging situations with empathy - Ability to work independently and as part of a team - Proficient in basic computer skills and Microsoft Office applications

Benefits: - Parental leave for new parents - Life insurance coverage for peace of mind - Joining bonus for successful candidates - Opportunity to work in a supportive and creative environment that encourages growth and development

Equal Opportunity Statement: Airtel Nigeria is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: July 4, 2024

If you are a motivated individual looking to kickstart your career in a dynamic and innovative company, we encourage you to apply for the Remote Operations Associate position at Airtel Nigeria. Join us and be a part of a team that inspires greatness every day.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.