Client Support Officer

Job Description:

Chevron Nigeria is seeking a dedicated and motivated Client Support Officer to join our team in Abuja on a part-time basis. As an Entry Level position, it is perfect for individuals with at least 1 year of experience and a passion for client support.

Responsibilities: - Act as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally - Provide support to clients via phone, email, and in-person meetings - Work closely with the sales team to ensure client satisfaction and retention - Assist in maintaining client databases and records - Coordinate with internal teams to resolve client issues and escalations - Conduct market research to identify new business opportunities - Assist in the development of client support strategies and processes - Collaborate with management to improve client support services - Stay up-to-date on industry trends and best practices in client support

Requirements: - Bachelor's degree in business administration or a related field - Excellent communication and interpersonal skills - Strong decision-making and negotiation skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite - Knowledge of customer relationship management (CRM) software is a plus - A positive attitude and a willingness to learn - Ability to multitask and prioritize responsibilities - Strong attention to detail

Personality Traits: - Dedicated - Motivated

Soft Skills: - Decision-making - Negotiation

Benefits: - Disability insurance - Paid Time Off (PTO) - Travel & spending expenses

Working Environment: At Chevron Nigeria, we prioritize continuous learning and adaptation to stay ahead in a rapidly changing world. As a Client Support Officer, you will have the opportunity to grow professionally and contribute to the success of our clients.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: Chevron Nigeria is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.