Customer Support Representative

Procter & Gamble Nigeria is seeking a talented and motivated Customer Support Representative to join our team in Port Harcourt, NG. As a part-time entry-level position, the Customer Support Representative will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our products and services.

Responsibilities: - Responding to customer inquiries and resolving any issues or concerns in a timely and professional manner - Communicating with customers via phone, email, and chat to provide product information, answer questions, and address complaints - Processing customer orders, returns, and exchanges accurately and efficiently - Maintaining up-to-date knowledge of our products and services to provide accurate information to customers - Collaborating with other team members to ensure a seamless customer experience - Providing feedback to management on customer trends and issues

Requirements: - Hardworking and resourceful individual with a strong commitment to customer satisfaction - Excellent problem-solving skills and attention to detail - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in MS Office and basic computer skills

Benefits: - Paid Time Off (PTO) - Paid overtime - Travel opportunities

Working environment: At Procter & Gamble Nigeria, we prioritize building strong connections and treating our colleagues like an extended family. We believe in fostering a supportive and collaborative work environment where every team member is valued and respected.

Equal Opportunity Statement: Procter & Gamble Nigeria is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, or any other characteristic protected by law.

Deadline to apply: June 10, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Customer Support Representative, please submit your application by the deadline. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.