Account Support Manager - Remote Work

We are seeking a talented Account Support Manager to join our team at Weta Digital, a world-renowned visual effects company based in Christchurch, Canterbury, NZ. This position offers the unique opportunity to work remotely, providing flexibility and work-life balance.

Responsibilities: - Serve as the primary point of contact for our clients, ensuring their needs are met and issues are resolved in a timely manner - Develop and maintain strong relationships with clients to understand their business goals and provide personalized support - Collaborate with internal teams to ensure client satisfaction and successful project delivery - Track and report on key account metrics and performance indicators - Identify opportunities for account growth and upselling of additional services - Provide leadership and guidance to junior team members and foster a culture of cooperation and inclusivity - Stay up-to-date on industry trends and best practices to continuously improve account management processes

Requirements: - 5 years of experience in account management or a related field - Adaptable and resourceful with the ability to thrive in a fast-paced environment - Strong leadership skills with the ability to motivate and inspire team members - Excellent communication and interpersonal skills - Bachelor's degree in business, marketing, or a related field is preferred - Experience working in a remote setting is a plus

As an Account Support Manager at Weta Digital, you will have the opportunity to travel for client meetings and industry events, receive employee discounts on products and services, and be compensated for paid overtime. Our working environment is designed to promote diversity and inclusivity, where every team member feels a sense of belonging.

We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you are a dedicated and experienced Account Support Manager looking for a new challenge, we encourage you to apply by the deadline of May 22, 2024. Join us at Weta Digital and be part of a dynamic team that is pushing boundaries in the world of visual effects.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.