Client Relations Assistant

Job description:

We are looking for a Client Relations Assistant to join our team at Arthur J. Gallagher in Nelson, NZ. As a Client Relations Assistant, you will be responsible for supporting our client relations team in maintaining and developing relationships with our clients. This role is crucial in ensuring client satisfaction and retention.

Responsibilities: - Assist in managing client accounts and maintaining regular communication with clients - Handle client inquiries and provide timely and efficient responses - Support the client relations team in preparing reports and presentations - Collaborate with internal teams to ensure client needs are met - Assist in organizing client events and meetings - Conduct research on client industries and trends to provide valuable insights - Assist in identifying opportunities for upselling and cross-selling to existing clients - Provide administrative support to the client relations team as needed

Requirements: - 2 years of experience in a client-facing role - Passionate about building relationships and providing exceptional customer service - Resourceful in finding solutions to client issues and challenges - Strong analytical skills to understand client needs and preferences - Ability to cooperate and collaborate effectively with internal teams - Excellent communication and interpersonal skills - Proficient in Microsoft Office suite - Bachelor's degree in business, marketing, or a related field is preferred

Benefits: - Company equipment provided - Parental leave - Profit sharing opportunities - Collaborative and innovative working environment - Opportunity for growth and development within the company

Deadline to apply: July 1, 2024

Equal opportunity statement: Arthur J. Gallagher is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.