Client Support Associate

Job Description:

We are seeking a Client Support Associate to join our team at Enterprise Products Partners in Tauranga, Bay Of Plenty, NZ. As an entry-level position, this role offers a great opportunity for someone with at least 1 year of experience who is independent, dedicated, and looking to grow their career in client support.

Responsibilities: 1. Provide exceptional support to clients through various communication channels such as phone, email, and in-person meetings. 2. Build strong relationships with clients to understand their needs and provide effective solutions. 3. Collaborate with internal teams to ensure timely and accurate resolution of client inquiries and issues. 4. Maintain detailed records of client interactions and transactions in CRM system. 5. Work with other Client Support Associates to continuously improve processes and procedures. 6. Stay up-to-date on industry trends and best practices to better serve clients.

Requirements: 1. 1 year of experience in a client support role. 2. Strong emotional intelligence and ability to navigate challenging client interactions. 3. Excellent time management skills to prioritize tasks effectively. 4. Ability to work independently and as part of a team. 5. Bachelor's degree in Business Administration or related field is preferred.

Benefits: 1. Relocation allowance for eligible candidates. 2. Parental leave for new parents. 3. Dental insurance.

Working Environment: At Enterprise Products Partners, we empower our employees to take ownership and make impactful decisions. We value a collaborative and inclusive work environment where employees are encouraged to grow and succeed.

Equal Opportunity Statement: Enterprise Products Partners is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where everyone can thrive.

Deadline to apply: 2024-07-01

If you meet the requirements and are passionate about providing exceptional client support, we encourage you to apply for the Client Support Associate position at Enterprise Products Partners.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.