Web Chat Assistant

Job Description:

We are looking for a motivated and resourceful Web Chat Assistant to join our team at Halter in Tauranga, Bay Of Plenty, NZ. This is a part-time entry-level position that requires at least 1 year of experience. As a Web Chat Assistant, you will be responsible for providing excellent customer service through online chat support.

Responsibilities: - Interact with customers through web chat to provide assistance and support - Answer customer inquiries and resolve issues in a timely manner - Research product information to provide accurate answers to customer questions - Collaborate with team members to ensure consistent and high-quality customer service - Utilize problem-solving skills to resolve customer complaints and issues - Maintain accurate records of customer interactions and transactions - Uphold the highest standards of ethical conduct and integrity in all interactions

Requirements: - Strong communication skills and the ability to work well in a team environment - Proficiency in computer skills and familiarity with web chat platforms - Attention to detail and strong research skills - Motivated and resourceful attitude towards problem-solving - Equal opportunity statement: Halter is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Benefits: - Visa sponsorship for eligible candidates - Vision insurance - Disability insurance

If you meet the requirements and are excited about the opportunity to join our team as a Web Chat Assistant, we encourage you to apply before the deadline on 2024-06-26. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.