Coordinator Riders - Delivery Hero - Urgent Hiring

We are on the lookout for a motivated Coordinator Riders - Delivery Hero to join our amazing team at Talent Pal in Muscat Muscat Governorate
Growing your career as a Full Time Coordinator Riders - Delivery Hero is a fantastic opportunity to develop excellent skills.
If you are strong in leadership, presentation and have the right initiative for the job, then apply for the position of Coordinator Riders - Delivery Hero at Talent Pal today!

About the opportunity What’s On Your Plate? Monitor and improve Rider Performance and Compliance Lead Rider Recruitment for the allocated zones Lead the team to complete Ad-hoc tasks and projects Lead a Team of Rider Coordinators and/or Rider Captains Document weekly updates on all logistics operations KPIs to line-manager along with actionable improvement items Monitor, Control, and Optimize our internal Service Level KPIs on allocated zones and rider-level Manage rider rooster with proper allocation of shifts/breaks/off-days etc Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor Inventory management and usage compliance of Rider equipment Oversee and decrease rider-level cancellations, and ensure an action plan has been developed and executed Groom rider quality (behavior, appearance, professionalism, presentational etc) Setting up a performance improvement plan to improve performance of low performing riders Reduce rider complaints originating from customers Monitor riders performance on individual level and responsible for coaching/warning riders Audits fleet appearance & rider behavior via on ground visits What you need to be successful What Did We Order? Bachelor's Degree 2+ years of experience in food/grocery tech industry is highly preferred Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc Strong communication skills, both written and verbal. Influencer and negotiation with good public speaking and presentation skills People management skills: Experience in managing a bigger group of people Who we are As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwideThis job has been sourced from an external job board. More jobs on

Benefits of working as a Coordinator Riders - Delivery Hero in Muscat Muscat Governorate:

● Company offers great benefits
● Opportunities to grow
● Attractive package