Every manager or corporate director has a well-organized and effective personal assistant. A Personal Assistant (PA) provides one-on-one support to senior personnel. Typically, Personal Assistants provide administrative support to top managers by checking their email, composing correspondence on their behalf, planning and organizing meetings, and arranging travel. They play an essential role in assisting a manager in making the best use of their time by helping them with administrative and secretarial chores. The work function of Personal Assistants is varied and requires a great deal of multitasking. They may anticipate a busy but diverse day that includes anything from project management, organizing diaries, taking notes, and arranging meetings to putting up conferences and aiding with vacation plans.
The expected duties to be performed by a Personal Assistant include:
● Serving as the manager's point of contact with internal/external clients
● Meeting and greeting visitors at all levels of seniority
● Screening and directing phone calls and distributing correspondence
● Handling requests and inquiries correctly
● Managing the calendar
● Reminding the manager about important tasks and deadlines
● Planning and scheduling meetings and appointments
● Preparing detailed minutes of the meetings
● Making appropriate arrangements for travel
● Keeping an eye on reporting manager's email
● Responding to the emails whenever required
● Conducting research required by the reporting manager
● Managing the office filing system and databases
● Liaising with staff, clients, and suppliers
● Establishing administrative procedures and keeping them up to date
● Organizing events and conferences
● Typing, compiling, and preparing reports, correspondence, and presentations
The desirable qualifications for a Personal Assistant are:
● Bachelor's Degree from recognized University
● Proven work experience as a Personal Assistant
● Familiarity with office management systems and processes
● Highly developed oral and written communication skills
● Comprehensive understanding of instructional methodologies
● Knowledge of standard software packages
A Personal Assistant should possess the following key skills:
● Ability to be proactive
● Ability to take initiative
● Good orientation and presentation Skills
● Ability to self-control in pressure situations
● Strong moral values and discipline
● Ability to think innovatively
● Ability to effectively use time
● Adaptability to any situation
● Inbuilt tendency to improve
● Ability to research, analyze, and present material clearly and concisely
● Discretion and confidentiality
● Outstanding organizational skills
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