Sr. Specialist Wellbeing

icon building Company : Concentrix
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Job Description - Sr. Specialist Wellbeing

Psychology, Counselling & Social Work (Healthcare & Medical)

The Sr. Wellbeing Specialist directly supports the mental health needs of clients through individual and group consultations and holistic interventions. They work alongside other Mental Health Professionals to ensure we meet our clients’ needs in the most effective way.

  • Work with other coaches and coordinators for driving Mental health and wellbeing activities, focus on increasing resiliency and reducing risks in the Content Moderation space.
  • Conduct 1:1 coaching session with employees as requested basis.
  • Running group sessions/workshops to teach healthy coping skills and resiliency.
  • Offering mental health/resilience related trainings to employees, leadership, and management. 
  • Designing individualized wellness programs and performing periodic evaluations to insure program effectiveness.
  • Continuously improving strategy and program effectiveness through measurement, feedback, and insights
  • Collecting and reporting data for the purpose of program evaluation.
  • Leads or co-leads projects or activities assigned by the Manager and or Director of Wellbeing. 

Minimum Qualifications:

  • Bachelor’s Degree in Psychology, Psychotherapy, Social Work, or other related fields is preferred
  • Being a licensed therapist (Licensed Clinical Psychologist, Licensed Counselor, Licensed Clinical Social Worker)
  • 3+ years of post-graduate clinical experience delivering both 1:1 and group coaching sessions across the mental health spectrum, including issues related to one’s employment.
  • Team player with the ability to collaborate with multiple internal and external stakeholders at all levels of the organization.
  • Excellent communication skills, presentation abilities and stakeholder management
  • Strong organizational and analytical skills
  • Familiar with end-to-end BPO Operations and industry’s best practices (preferred but not required)
  • Open to shifting schedules.
Your application will include the following questions:

How many years' experience do you have as a Registered Psychologist?

How much notice are you required to give your current employer?

Are you willing to relocate for this role?

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