Senior Sous Chef (Japanese Cuisine)

I. MAJOR RESPONSIBILITIES AND DUTIES:

• Supervises daily operations of the Outlet Kitchen to ensure consistent production of high quality food items to meet or exceed guest expectations
• Assists the Chef de Cuisine in performing administrative tasks
• Ensures that duty rosters of rank and file personnel are properly filled out so that the manpower distribution is relevant and consistent with the operational demands of the department
• Maintains food stock levels of sufficient quantity to prevent oversupply and avoid spoilage and unnecessary expiration of food items
• Responds to and handles food related guest complaints and issues professionally for = immediate service recovery and maintain guest satisfaction
• Designs training modules and conducts skills training based on training needs for skills development and professional growth of staff
• Assesses all food preparation equipment and fill out maintenance reports and work orders to ensure equipment is operating at its optimum potential
• Maintains strict adherence to Food Hygiene and Sanitation standards
• Coordinates with the Chef de Cuisine and Human Resources Dept. regarding disciplinary procedures for non-compliance to hotel policies on conduct and behavior
• Completes other relevant tasks assigned by the Chef de Cuisine
• Overall-in-charge in the absence of the Chef de Cuisine

II. JOB SPECIFICATIONS:

Educational Requirement :

• College graduate with degree in HRM or related course

Experience Requirements :

• 13 years culinary experience; 3 years in the same capacity

Leadership Skills :

• Able to communicate and coordinate with the service to manage smooth flow of operations
• Must have strong organizational skills
• Must have training and coaching skills
• Able to make recommendations to Immediate Superior regarding promotions and succession

Other Qualifications:

• Must possess working knowledge of procurement software (i.e RedRock)
• Must possess working knowledge of employee scheduling software (i.e. Mizzisoft)
• Must have strong administrative skills
• Able and willing to work for long hours and on holidays