Account Services Specialist

• Establish, manage, and maintain healthy business relationships with new and existing clients.
  
• Communicate and respond to customers through various channels.
  
• Ensure customer satisfaction and provide professional customer concerns.
  
• Work closely with the internal teams to address customer concerns and inquiries.
  
• Facilitate the consolidation of required documents and materials needed in fulfillment of client's requirements.
  
• Consistently and regularly update customer and account information in the internal system.
  

• Ensures that daily administrative tasks are delivered and executed with due diligence.
  
• Provide clear and regular updates to internal and external stakeholders.
  
• Must be able to troubleshoot and initiate solutions in case of project challenges, and escalating concerns to concerned parties if need be.
  
• Provide general administrative support to Account Managers.
  

Requirements

• Excellent verbal and written interpersonal, presentation and communication skills.
  
• Can  must be willing to work on-site if required, but will otherwise have the flexibility to work from anywhere
  
• Fresh graduates are welcome to apply
  

Benefits

• Immerse in a supportive atmosphere with uplifting mentors and teams.
  
• Vibe with us through monthly employee programs and events.
  
• Get recognized for your hustle – we celebrate wins!