E-Commerce Administrative Associate

Duties and Responsibilities:

• Provide comprehensive administrative support to the assigned Key Account Manager (KAM) to ensure smooth operations.
• Manage stocks ordering process, ensuring timely procurement to meet demand and maintain optimal inventory levels.
• Monitor inventory levels closely, identifying trends and discrepancies to facilitate proactive decision-making.
• Execute product uploads with accuracy and efficiency to ensure an updated and appealing online catalog.
• Deliver exceptional customer service, addressing inquiries and concerns promptly and professionally.
• Maintain and update masterfiles meticulously to ensure data accuracy and consistency across platforms.
• Facilitate the creation of Customer Orders (CO) and Purchase Orders (PO) to streamline transaction processes.
• Coordinate and manage requests related to DBS/B2C/B2B platforms, as well as photoshoots, ensuring seamless execution.

Qualifications:

• Bachelor's degree in Business, Management, or a related field.
• Proficient communication skills, both written and verbal, with a keen attention to detail.
• Demonstrated ability to work independently, with strong planning and organizational abilities to prioritize tasks effectively.
• Experience in preparing and delivering presentations is advantageous.
• Sound logic, reasoning, and decision-making abilities to navigate complex situations.
• Proven track record of delivering excellent client service, with a customer-centric approach.
• Strong negotiation and sales skills to facilitate effective collaboration and drive business outcomes.