Senior Operations Manager

Qualifications:

• Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)
• 3-5 years in an operational management role in BPO setting
• It would be greatly preferable if the potential candidate possesses managerial experience from a closely related industry.
• Minimum of 2 years in college, preferably a bachelor’s degree
• Willing to work a flexible schedule, including nights and weekends
• Teach direct reports to become inspiring leaders for their reports and model similar behavior

as leaders of Leads.

• Capable of multitasking, being agile, and maintaining flexibility.
• Embrace the adventure with the Client, Peers, and teams and use superior communication

skills to cultivate professional relationships with the Client. ● Use innovative channels of communication to keep teams up-to-date with day-to-day changes in expectations and goals that are relevant to their roles ● Can work in Ortigas, Manila Start Date/s: ASAP