Client Support Associate - Remote Work

Job Description:

Petron Corporation is seeking a motivated and driven Client Support Associate to join our team on a part-time basis. As a Client Support Associate, you will be responsible for providing top-notch customer service to our clients via remote communication channels. This role is crucial in ensuring that our clients have a positive experience and receive the support they need.

Responsibilities: - Responding to client inquiries and resolving issues in a timely and professional manner - Building and maintaining strong relationships with clients - Providing product information and assistance to clients - Collaborating with internal teams to address client needs - Monitoring client accounts and ensuring accuracy of information - Developing strategies to improve client satisfaction and retention - Handling customer complaints and escalating issues when necessary - Maintaining up-to-date knowledge of company products and services - Meeting and exceeding performance goals

Requirements: - 2 years of experience in a customer service or client support role - Strong communication skills and the ability to empathize with clients - Proficiency in utilizing remote communication tools - Driven and confident personality traits - Strategic planning and adaptability skills - Ability to work independently and as part of a team - Bachelor’s degree in Business Administration or related field preferred

Benefits: - Medical coverage - Training & professional development opportunities - Life insurance

Working Environment: At Petron Corporation, we strive to inject a sense of joy and vibrancy into the work environment. We believe that a positive workplace culture leads to better employee performance and satisfaction. As a Client Support Associate, you will be part of a supportive team that values collaboration and personal growth.

Equal Opportunity Statement: Petron Corporation is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: May 23, 2024

If you meet the requirements and are eager to contribute to a dynamic team in a remote work setting, we encourage you to apply for the position of Client Support Associate at Petron Corporation. We look forward to potentially welcoming you aboard our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.