Remote Client Service Officer

Job Description:

GMA Network Inc. is seeking a Remote Client Service Officer to join our team in Pasig, NCR, PH. This is a part-time, entry-level position with no prior experience required. As a Remote Client Service Officer, you will be responsible for providing high-quality customer service to our clients remotely.

Responsibilities: - Communicate with clients through various channels, such as phone, email, and chat, to address their inquiries and concerns - Assist clients with account setup, troubleshooting, and technical support - Build and maintain strong relationships with clients to ensure satisfaction and retention - Identify opportunities to upsell products or services to existing clients - Collaborate with internal teams to resolve client issues in a timely manner - Keep accurate records of client interactions and transactions - Stay updated on industry trends and product offerings to provide informed support to clients

Requirements: - Reliable and driven individual with a strong work ethic - Excellent communication and persuasion skills - Effective planning and organizational abilities - Proficiency in using technology and online platforms - Ability to work independently and prioritize tasks effectively - Bachelor's degree in Business Administration or related field is a plus

Benefits: - Profit sharing opportunities - Relocation allowance for eligible candidates - Company-provided equipment for remote work

Working Environment: At GMA Network Inc., we foster an environment where technology is harnessed to drive innovation and efficiency. Our team is passionate about delivering exceptional service to our clients and contributing to the success of the company.

Deadline to Apply: Interested candidates can apply for the Remote Client Service Officer position before May 23, 2024.

Equal Opportunity Statement: GMA Network Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.