Remote Customer Care Specialist

Qwikwire is currently seeking a Remote Customer Care Specialist to join our team in Caloocan, NCR, PH. This is a part-time position at the associate level, requiring a minimum of 4 years of experience in customer service. The ideal candidate will be hardworking and motivated, with strong strategic planning and problem-solving skills.

As a Remote Customer Care Specialist at Qwikwire, your responsibilities will include:

- Handling customer inquiries and providing timely and accurate responses through various communication channels, including email, phone, and chat - Resolving customer issues and complaints in a professional and efficient manner - Working closely with the sales and operations teams to ensure seamless customer experience - Maintaining accurate records of customer interactions and transactions - Contributing to team goals and initiatives to improve overall customer satisfaction

Requirements for this position include:

- Bachelor's degree in Business Administration or related field - Excellent communication and interpersonal skills - Strong attention to detail and ability to multitask in a fast-paced environment - Proficiency in various CRM tools and Microsoft Office Suite

In addition to a competitive salary, Qwikwire offers a range of benefits including paid sick leave, gym membership, and company transportation. We prioritize employee well-being through health and wellness initiatives, ensuring a supportive and inclusive working environment.

The deadline to apply for this position is May 6, 2024. Qwikwire is an equal opportunity employer and welcomes applications from all qualified individuals.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.