Client Support Specialist

Job Description:

ZipMatch, a leading real estate technology company based in Parañaque, NCR, PH, is seeking a dynamic and energetic Client Support Specialist to join our team on a part-time basis. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kick-start their career in the real estate industry.

Responsibilities: - Provide exceptional customer service and support to clients through various channels including phone, email, and live chat - Respond promptly to client inquiries and resolve any issues in a timely and efficient manner - Assist clients with navigating our platform, answering questions about listings, and providing guidance on the real estate buying process - Collaborate with other team members to ensure seamless communication and a positive client experience - Analyze client feedback and identify opportunities for improvement in our services

Requirements: - Energetic and resourceful personality traits that enable you to thrive in a fast-paced environment - Strong problem-solving skills and the ability to analyze client inquiries to provide effective solutions - Excellent communication skills, both written and verbal, with a focus on providing top-notch customer support - A passion for helping others and a genuine interest in the real estate industry - Ability to work well independently and as part of a team

Benefits: - Company transportation for work-related travel - Paid Time Off (PTO) for part-time employees - Visa sponsorship for qualified applicants

Working Environment: At ZipMatch, we cultivate leaders who foster inclusivity and mentorship. We believe in supporting each other's growth and development, creating a positive and collaborative work environment for all team members. Join us in shaping the future of real estate technology and making a difference in the lives of our clients.

Deadline to apply: 2024-07-07

Equal Opportunity Statement: ZipMatch is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. ZipMatch actively seeks to create a diverse and inclusive work environment where all team members are valued and respected for their individual differences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.