Delivery Support Engineer - Urgent Role

We are hiring a brilliant Delivery Support Engineer to join our passionate team at Masterborn Sp. Z O.O. in Wrocław Dolnośląskie
Growing your career as a Full Time Delivery Support Engineer is a great opportunity to develop excellent skills.
If you are strong in creativity, critical thinking and have the right mindset for the job, then apply for the position of Delivery Support Engineer at Masterborn Sp. Z O.O. today!

Meet MasterBorn, a world-class software development company driving success for businesses in FinTech, SportsTech, and MedTech, led by a passionate team committed to client product success. We are currently improving our world-class service with a Delivery Support Engineer role. As a Delivery Support Engineer, you'll play a pivotal role in ensuring the seamless delivery and optimization of our product for our esteemed retail clientele. Dive into a world of problem-solving and collaboration, where your technical prowess and excellent communication skills will be key in driving the success of our service and application features as well as its quality and performance. Required: highly proficient in SQL, 1 year of experience with Python, 2-3 years of experience in software implementation or Enterprise Saas solutions, processing and analyzing data sets, MS Suite, database design and data modeling, AzureDevops (or similar), English B2 Offer: B2B, paid days off, 100% remote (or hybrid/onsite - as you prefer), flexible hours, full-time position, long-term contract, polish working hours Perks and Benefits: +6 000 PLN / year training budget, + 1500 PLN / quarter for health insurance and sports, Mentoring Program, remote job offer, and more Tools you’ll use: MS Teams, MS Office Suite, Azure DevOps, Jira, Miro, Windows/iOS, MS SQL, PostgreSQL (Greenplum) Your future tasks and duties: Work with existing retail customers to configure and update the product, executing to the documented requirements of the project Ingest and map the client’s source data to a standard data model Effectively translate complex customer requirements, recommend system solutions, and help formulate detailed specifications Leverage appropriate resources from the company and customer, coordinating availability to maximize productivity Gain a deep understanding of how our products work, how they interact with each other, and how to build reliable and reusable processes for support Act as a problem-solving expert, proactively identifying issues, analyzing root causes, and implementing the solution effectively Create documentation used for on-going support

Benefits of working as a Delivery Support Engineer in Wrocław Dolnośląskie:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package