Sales Coordinator Job Description

What does a Sales Coordinator do?

A Sales Coordinator offers sales assistance to the department and provides administrative and financial support to the Sales and Marketing departments. Their main task is to support the sales team in achieving the targets. A Sales Coordinator is also responsible for resolving complex inquiries of the clients and ensuring customer satisfaction. Even though they are not responsible for selling, sales coordinators play an essential role in establishing excellent client connections by serving as an extension of the field sales staff. Therefore, they must have strong organizational, administrative, and communication abilities, along with the ability to provide excellent customer service.

Responsibilities of a Sales Coordinator

The expected duties to be performed by a Sales Coordinator include:
• Coordinating with the sales team • Ensuring adequacy of sales-related materials and equipment • Maintaining organized sales records and preparing reports • Supporting managers in day-to-day sales and escrow activities through collection and dissemination of information • Assisting in backlog management • Communicating effectively with sales team and clients • Helping in implementing sales strategies • Contributing to customer satisfaction by responding to complaints and giving after-sales services • Establishing active communication with sales representatives • Collecting and maintaining financial and non-financial data • Monitoring team’s progress • Identifying shortcomings and proposing improvements • Assisting in organizing promotional events • Ensuring timely processing of orders and setting up delivery dates • Collaborating with other departments to ensure smooth functioning of operations

Requirements of a Sales Coordinator

The desirable qualifications required for the position of Sales Coordinator are:
• High School Diploma or equivalent • BSc/BA in business administration or relevant field • Previous experience as a Sales Coordinator or in other administrative positions • Proficiency in MS Office • Outstanding communication skills • Understanding of customer service • Strong organizational skills

Keys skills to become a Sales Coordinator

A Sales Coordinator should possess the following skills:
• Ability to work in a fast-paced environment • Able to work as a team player • High level of passion and dedication • Great interpersonal skills • Ability to communicate with customers politely • Ability to prioritize and do multi-tasking • Problem-solving skills • Eagerness to learn • Having strong work ethics • Ability to assist in campaigns for promotion • Ability to analyze strengths and weaknesses of the team • Analytical skills to propose valid suggestions according to situations • Sense of ownership and pride in company’s success

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