Sales Representative Job Description

The expected duties to be performed by a Sales Representative include:
• Representing company’s products and services before potential customers • Scheduling meetings with prospective customers • Generating leads and building relationships • Understanding the needs of prospects • Identifying buyer persona profiles • Coordinating with sales and marketing teams • Having a strong understanding of product inventory • Maintaining a well-developed pipeline of prospective customers • Retaining solid relationships with existing customers • Meeting weekly, monthly, and quarterly sale quotas • Preparing sales reports • Being updated with the latest sale trends and practices • Creating new strategies to boost sales • Giving in-person product demonstrations to customers when required • Solving customer problems and complaints • Getting feedback from customers • Informing the concerned department about feedbacks • Keeping track of sales activities

The desirable qualifications for the position of Sales Representative are:
• Bachelor’s degree in Business, Communications, Marketing, or related field • Proven work experience as a Sales Representative or other related role • Relationship Management skills • Knowledge of BRM and CRM practices • Proficiency in computer programs • Excellent communication skills • Sound knowledge of telemarketing and digital marketing

A Sales Representative must possess the following critical skills:
• Ability to listen well and understand others • Good customer service skills • Excellent selling and negotiation skills • Openness to feedback • Ability to deliver presentations tailored to audience needs • Ability to balance persuasion and professionalism • Strong organizational skills • Highly self-motivated • Ability to meet and exceed sales quotas • Ability to translate technical jargon • Ability to coordinate with other team members • Good time management skills • Friendly, positive, and welcoming behaviour