Customer Service Assistant

Job Description:

Sipchem is looking for a motivated and passionate Customer Service Assistant to join our team in Riyadh, SA. As a Customer Service Assistant, you will be responsible for providing top-notch customer service to our clients, ensuring their needs are met in a timely and professional manner.

Responsibilities: 1. Answering customer inquiries via phone, email, and in person 2. Providing product information and pricing to customers 3. Processing orders and coordinating with the logistics team for timely delivery 4. Handling customer complaints and resolving issues in a positive and efficient manner 5. Maintaining customer records and updating databases with relevant information 6. Collaborating with the sales team to ensure customer satisfaction and retention 7. Assisting with administrative tasks as needed 8. Building strong relationships with colleagues, clients, and partners

Requirements: 1. 3 years of experience in customer service or a related field 2. Strong teamwork and project management skills 3. Excellent communication and interpersonal abilities 4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously 5. Proficiency in Microsoft Office and CRM software 6. Bachelor's degree in Business Administration or a related field (preferred)

Benefits: - Life insurance - Relocation allowance - Free food

Working Environment: At Sipchem, we value collaboration and teamwork. As a Customer Service Assistant, you will have the opportunity to build strong relationships with your colleagues, clients, and partners, creating a positive and supportive working environment.

Deadline to Apply: May 22, 2024

Equal Opportunity Statement: Sipchem is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.