Remote Customer Support Assistant

Job Description:

Middle East Battery Company is seeking a Remote Customer Support Assistant to join our team in Jeddah, SA. This is a full-time position at the entry level, perfect for individuals looking to kick-start their career in customer support.

Responsibilities: - Provide exceptional customer support via various communication channels including phone, email, and chat - Assist customers with inquiries, technical issues, and product information - Resolve customer complaints and issues in a professional and timely manner - Work closely with the sales and technical teams to provide comprehensive support to customers - Maintain accurate records of customer interactions and transactions - Collaborate with team members to improve processes and customer satisfaction - Stay up-to-date on product knowledge and company policies

Requirements: - Strong communication skills and a customer-oriented approach - Resourceful and able to work independently - Ability to demonstrate leadership and innovation in a fast-paced environment - High school diploma or equivalent - Proficiency in Microsoft Office suite - Previous experience in customer service is a plus, but not required

Benefits: - Paid sick leave - Relocation allowance - Paid overtime

Working Environment: At Middle East Battery Company, we strive to create a working environment that sparks creativity and motivation. Our team is dedicated to inspiring greatness in each other and fostering a collaborative and supportive culture.

Equal Opportunity Statement: Middle East Battery Company is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified candidates are encouraged to apply.

Deadline to apply: May 17, 2024.

Join us and be a part of a dynamic team dedicated to providing exceptional customer support!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.