Account Support Manager

Job Description:

We are seeking a detail-oriented and experienced Account Support Manager to join our team at Saudi Electricity Company in Mecca, SA. As the Account Support Manager, you will be responsible for managing a portfolio of key accounts, ensuring client satisfaction, and driving revenue growth. This role requires a high level of independence and confidence, as well as exceptional persuasion and emotional intelligence skills.

Responsibilities: - Manage a portfolio of key accounts and serve as the main point of contact for client inquiries and issues - Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction - Identify opportunities for upselling and cross-selling additional products or services to existing clients - Collaborate with sales and marketing teams to develop strategies for growing account revenue and meeting sales targets - Provide timely and accurate reports on account status and sales metrics - Stay up-to-date on industry trends and competitor activities to inform account management strategies - Handle any client complaints or escalations in a professional and timely manner - Work closely with internal teams to ensure client needs are met and issues are resolved effectively

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 6+ years of experience in account management or customer service roles - Proven track record of meeting and exceeding sales targets - Strong communication and negotiation skills - Excellent time management and organizational abilities - Ability to work independently and take initiative - Confidence in dealing with high-level executives and decision-makers - Ability to understand complex technical products and services - Experience working in the energy industry is a plus

Benefits: - Retirement plan - Vision insurance - Disability insurance

Working Environment: As an Account Support Manager at Saudi Electricity Company, you will be part of a dynamic team that leads the industry through cutting-edge ideas and solutions. We foster a collaborative and inclusive work environment where innovation and excellence are encouraged.

Equal Opportunity Statement: Saudi Electricity Company is an equal opportunity employer and is committed to diversity in the workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or veteran status.

Deadline to Apply: July 15, 2024

Join our team and help us shape the future of the energy industry in Mecca, SA!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.