Customer Support Associate - Work from home

Job Description:

We are seeking a motivated and energetic Customer Support Associate to join our team at Kudu Company for Food and Catering. This is a part-time position that can be done remotely from the comfort of your own home. As an Associate Level Customer Support Associate, you will be responsible for providing excellent customer service and support to our clients.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with order placement, tracking, and issue resolution - Maintain a high level of product knowledge to address customer questions and concerns - Work closely with the sales and operations teams to ensure customer satisfaction - Document customer interactions and feedback to provide insights for product and service improvements - Adhere to company policies and procedures to ensure consistent quality service delivery

Requirements: - 3 years of experience in customer service or a related field - Excellent communication skills, both written and verbal - Strong problem-solving skills and ability to think creatively - Ability to work independently and as part of a team - Driven and energetic personality traits - Soft skills in communication and innovation - Ability to work from home with a reliable internet connection - Must be fluent in English - High school diploma or equivalent required

Benefits: - Retirement plan - Company-provided equipment - Paid overtime opportunities - Opportunities for personal and professional growth within the company

Equal Opportunity Statement: Kudu Company for Food and Catering is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

If you are a driven and energetic individual with a passion for providing top-notch customer service, we encourage you to apply for the Customer Support Associate position before the deadline on July 15, 2024. Join our team and help us deliver exceptional experiences to our customers!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.