Live Chat Associate - Remote Work

Job Description:

Sipchem is looking for a passionate and confident Live Chat Associate to join our team on a part-time basis. This position offers the flexibility of remote work, allowing you to work from the comfort of your own home. The ideal candidate will have at least 2 years of experience in customer service or a related field and possess strong communication skills.

Responsibilities: - Respond to customer inquiries in a timely and professional manner via live chat - Provide product support and information to customers - Resolve customer complaints and issues efficiently and effectively - Collaborate with other team members to ensure a positive customer experience - Maintain a high level of product knowledge to answer customer questions accurately - Assist with other customer service tasks as needed

Requirements: - 2 years of experience in customer service or a related field - Excellent written and verbal communication skills - Ability to multitask and prioritize in a fast-paced environment - Creativity and innovation in problem-solving - Ability to work independently and as part of a team

Personality traits: - Passionate about providing excellent customer service - Confident in handling customer inquiries and issues

Soft skills: - Creativity in finding solutions to customer problems - Innovative thinking to improve the customer experience

Benefits: - Free accommodation for remote workers - Retirement plan for part-time employees - Flexible remote work options

Working environment: At Sipchem, we support our employees in their personal and professional development. We believe in providing a positive and inclusive work environment where everyone can thrive.

Deadline to apply: 2024-07-15

Equal opportunity statement: Sipchem is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.