Client Support Manager

Job Description:

Middle East Battery Company is seeking a Client Support Manager to join our team in Riyadh, SA. As a Client Support Manager, you will be responsible for managing client relationships, addressing client inquiries and concerns, and ensuring the overall satisfaction of our clients. This is a part-time position at the Associate Level, with a minimum requirement of 5 years of experience in client support.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Develop and maintain strong relationships with clients to ensure their needs are met and expectations are exceeded - Collaborate with internal teams to provide clients with solutions and support - Monitor client satisfaction and identify areas for improvement - Provide feedback to internal teams on client needs and preferences - Develop and implement strategies to enhance client satisfaction and retention - Stay up to date on industry trends and best practices in client support

Requirements: - Resourceful and driven individual who is passionate about providing excellent client support - Strong communication and interpersonal skills - Creativity and leadership skills to address complex client issues - Ability to work independently and as part of a team - Proficiency in Microsoft Office and customer relationship management (CRM) software

Benefits: - Paid Time Off (PTO) - Parental leave - Dental insurance

Working Environment: Middle East Battery Company is committed to providing a supportive and inclusive working environment that promotes personal and professional growth. We offer opportunities for advancement and continuous learning to all our employees.

Equal Opportunity Statement: Middle East Battery Company is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, disability, genetics, gender identity, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.