Service Crew - Waiter Job Description

The expected duties to be performed by the Service crew/waiter include:
● To provide overall satisfactory services to customer ● Promoting satisfaction ● A warm welcome to the customers ● Presenting menu to decide food ● Making recommendations on request ● Giving additional information on request ● Take the food and drinks order ● Serve the food and drinks order ● Upsell additional dishes ● Cleaning tables and arranging cutlery ● Checking products or food quality ● Rectifying issues with food quality ● Make the food experience pleasurable ● Cooperating and working in a team ● Following rules and regulations Regarding health ● Following customer service guidelines

The desirable qualifications for the Service crew/waiter position are:
● A diploma in food safety training is an additional advantage ● Experience in serving customers in the hospitality ● Having good communication skills ● Ability to develop interpersonal relationships with colleagues ● Ability to make healthy relationships with customers ● Excellent skills at organization ● Efficient service orientation ● Experience with cash register ● Active listening skills ● Satisfactory physical condition ● Ability to memorize and learn

The Service crew/waiter should possess the following key skills:
● Ability to work in a team and coordinate ● Ability to accept criticism positively ● Ability to multitask and handle unpredicted situations ● Ability to organize and present beautifully ● Genuine desire to help people ● Great listening skills for customer needs ● Good memorization of orders and menus ● Ability to give attention to details ● Ability to suggest delicacies ● Ability to carry basic computing tasks ● Ability to manage the cash counter ● Ability to handle pressure at peak hours ● Ability to deal with customers with patience ● Ability to talk with precision and to-the-point