Restaurant & Shop Manager

On behalf of one of its clients in the F&B industry, The French Chamber of Commerce is looking for a Restaurant & Shop Manager.

• Lead, supervise, and motivate a team of fewer than 10 employees
  
• Ensure smooth daily operations and adherence to service and quality standards (planning and contracts)
  
• Handle guest complaints and feedback to ensure guests' satisfaction and continuous improvement in Food Products and services.
  
• Recruit, train, and develop team members to deliver high performance and excellent customer service.
  
• Foster a cooperative, respectful, and positive working culture, in line with the values of the company and the brand.
  
• Will be the 1st POC with clients, suppliers and local authorities.
  

• Drive sales growth and develop revenue streams through innovative concepts.
  
• Manage and monitor daily revenues, ensuring profitability and operational efficiency.
  
• Implement cost control measures, ensuring optimal allocation of resources o/w suppliers management.
  
• Prepare monthly reporting and business reviews in collaboration with headquarters, and senior leadership.
  

• Propose and implement creative commercial initiatives to enhance customer engagement and revenue generation.
  
• Monitor market trends to identify opportunities aligned with customer expectations and brand positioning.
  
• Support marketing and promotional campaigns to strengthen the restaurant’s visibility.
  

Requirements

• Significant experience in F&B management, ideally in both kitchen and floor operations, and in wholesale/retail operations.
  
• Proven experience leading a team, with strong people -management skills.
  
• Strong business acumen and a results -driven mindset, with a focus on profitability.
  
• Experience in preparing operational reports and collaborating with senior management.
  
• Excellent interpersonal skills, with values rooted in cooperation and teamwork.
  
• Adaptability, openness to feedback, and willingness to improve continuously.
  
• Fluency in English; local languages can be a plus.
  
• Leadership and communication
  
• Team management and development
  
• Commercial acumen with a customer -centric approach
  
• Creativity and innovation in business development
  
• Strong organizational skills
  
• Solid understanding of restaurant and retail financials
  
• Familiarity with restaurant management and Windows software
  
• Strong adherence to people safety, food safety, hygiene and quality of product standards