Administrative and Customer Service Assistant

Job Responsibilities

• Manage system administration, including user access, basic reports and category maintenance.
• Assist with corporate gifts and billing contact updates.
• Prepare outgoing mail and coordinate courier deliveries and pickups.
• Respond to customer enquiries via various service channels within stipulated timelines.
• Assess, route and escalate cases to the appropriate teams.
• Maintain accurate records and ensure timely follow-up on administrative tasks.

Job Requirements

• Minimum GCE O-Level qualification with relevant experience, or a Diploma.
• Customer service or administrative experience is advantageous.
• Good verbal and written communication skills.
• Basic computer literacy and Excel knowledge, with the ability to learn new systems quickly.
• Good problem-solving, time management and multitasking skills.
• Patient, adaptable, professional and reliable.
• Able to work independently and as part of a team.

Duration/Working Hours: 

6 months (30 Oct 2026 to 30 April 2027) 

42 working hours per week

** We regret to inform only shortlisted candidate will be notified.