Job Description - Administrative Executive

Job Responsibilities

  • Attend to walk-in enquiries, phone calls and emails, providing information on marriage-related services and procedures.
  • Review marriage applications and supporting documents for accuracy and completeness.
  • Assist with marriage-related applications, certificate collection, record searches and amendments.
  • Coordinate solemnisation ceremonies, including appointment checks, document preparation and facility readiness.
  • Follow up on outstanding applications and coordinate cases with relevant officers.
  • Support the digitisation, verification, uploading and archiving of marriage records.
  • Handle escalated enquiries professionally and perform other duties as assigned.

Job Requirements

  • Proficient in English and Malay to communicate effectively with stakeholders; knowledge of additional languages is an advantage.
  • Good communication and interpersonal skills.
  • Meticulous with strong organisational and administrative skills.
  • Able to manage multiple tasks and follow up on outstanding cases.
  • Professional and discreet when handling sensitive information.
  • Comfortable using computer systems and maintaining accurate records.

Duration/Working Hours: 

1 year contract (Immediate) 

Mon to Thurs – 8am to 5.30pm

Fri – 8am to 5pm

Sat-Sun and PHs - Not working 

** We regret to inform only shortlisted candidate will be notified.

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