Assistant Operation Manager

Company : Jondavidson

Job Type : Full Time

Singapore

Job Description - Assistant Operation Manager

To facilitate and coordinate the management of the relevant medical specialty or departments to achieve the mission of the Hospital; through ensuring provision of quality patient care, business and financial growth.

Translate and communicate the vision, strategic and business plans of the hospital to the relevant areas and ensure alignment of goals and objectives of all departments.

Provide guidance and directions in the management, planning, organising, coordinating and operational processes of the departments and areas assigned.

Identify opportunities to implement or facilitate strategies with Clinical Services Director of the relevant medical specialty as assigned to ensure services meet customers' needs.

Develop, mentor and guide staff to ensure good leadership and succession planning.

Create a conducive environment to facilitate open communications, multidisciplinary teamwork.

Develop and implement strategies and plans for achieving customer satisfaction.

Identify and monitor key performances and customer service standards across Operations department to ensure customers' satisfaction. - Ensure adequate resources are provided for services to perform to the expectations of the customers and in alignment with the Hospital's business and financial objectives.

Drive annual programme workplan and budgetary planning or review. - Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services and CME provided. - Any other projects and assignments as directed by CEO / COO / Directors

Requirements

Basic degree & Postgraduate degree in hospital and administrative preferred.

3 to 5 years of working experience in healthcare or service industry.

Excellent interpersonal and communicative skills.

Strong leadership skills.

Strong analytical skills.

Proficient in SAP and MS Office applications such as Words, Excel and Power Point

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Assistant Operation Manager

Job Description - Assistant Operation Manager

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