Client Services Assistant Director

KEY RESPONSIBILITIES

• Serve as the primary relationship manager for a portfolio of high-value international trust, corporate and fiduciary structures.


• Build and maintain trusted relationships with clients, family offices, intermediaries, legal advisers, banks and other professional partners.


• Oversee the administration of complex fiduciary arrangements, ensuring the highest standards of governance, compliance and client service.


• Act as Director of client and in-house entities and exercise authorised signatory responsibilities in accordance with internal policies and delegated authorities.


• Provide strategic guidance on governance, fiduciary, regulatory, banking, legal and wealth structuring matters.


• Ensure compliance with all applicable AML/CFT requirements, regulatory obligations and internal risk management frameworks.


• Identify opportunities to enhance client relationships, improve service delivery and support business development initiatives.


• Mentor, coach and develop junior team members, fostering technical excellence and a culture of continuous learning.


• Collaborate closely with colleagues across jurisdictions to deliver seamless solutions for international clients.


• Contribute to the ongoing enhancement of operational processes, controls and best practices.

REQUIREMENTS

• Solid fiduciary, legal or banking education and background


• Extensive experience in the management of trust and corporate structures and in dealing with HNWI in a fiduciary environment


• Full member of STEP or equivalent professional qualification


• Strong AML/CFT background and application of policies and procedures in accordance with internal and regulatory guidelines


• Willingness to travel


• Fully computer literate (MS Office and Navision)


• Fluent written and spoken English and Mandarin required. Other languages are an asset.


• Excellent communication and client relationship skills


• Analytical skills with problem-solving capability and acting independently on mandates assigned


• Flexible approach to working in the team and within the organisation


• Exceptionally reliable, precise, conscientious and professional


• Able to establish priorities and work in the most effective manner


• Capable of multitasking with high quality standards


• Able to cope with pressure


• Able to lead, develop and train staff members


• Character: Professional, diplomatic, helpful, co-operative, constructive and positive minded and at ease in everyday working situation especially when facing clients and representing the firm. Absolute discretion, loyalty and high ethical standards.

WHY JOIN US

• Work with prestigious international clients and family offices.


• Shape complex cross-border wealth and fiduciary solutions.


• Be part of an entrepreneurial, agile and growing global firm.


• Collaborate with highly experienced professionals across multiple jurisdictions.


• Build a meaningful career with opportunities for leadership and progression.