Department Manager

Our client is seeking ]Department Manager to oversee the overall performance of a retail department. This role is responsible for driving sales growth, managing merchandising strategies, optimizing inventory, leading a high-performing team, and ensuring excellent customer service while maintaining operational efficiency and compliance.

Key Responsibilities:

• Develop and implement merchandising and sales strategies to achieve sales, profitability, and inventory targets.
• Manage buying budgets, product assortment, inventory levels, and merchandise planning.
• Identify market trends, customer preferences, and business opportunities to enhance product offerings.
• Source new products and suppliers while maintaining strong relationships with existing vendors.
• Negotiate with suppliers to secure competitive pricing and favorable commercial terms.
• Plan and coordinate merchandise sourcing, procurement, and overseas buying activities.
• Oversee department renovation and improvement projects where required.
• Manage the day-to-day operations of the department to ensure smooth business performance.
• Monitor sales performance, operating expenses, and inventory levels, implementing improvements where necessary.
• Prepare sales forecasts, budgets, and management reports.
• Plan and execute promotional campaigns, advertising activities, and visual merchandising initiatives.
• Support digital marketing initiatives to drive both in-store and online sales performance.
• Lead, motivate, and supervise department staff and promoters to achieve operational and sales objectives.
• Plan manpower requirements, prepare staff rosters, and ensure effective workforce utilization.
• Conduct training, coaching, performance reviews, and staff development initiatives.
• Ensure high standards of customer service by addressing customer feedback and resolving complaints promptly.
• Continuously improve operational processes, merchandise assortment, and service standards based on customer needs.
• Ensure compliance with company policies, workplace safety regulations, and government requirements.
• Maintain confidentiality of company information and business operations.
• Perform any other duties assigned by the management.

Requirements & Qualifications:

• Diploma or Bachelor's Degree in Business Administration, Retail Management, Marketing, or a related discipline.
• Proven experience in retail management, merchandising, buying, or department management.
• Strong knowledge of retail operations, inventory management, merchandising, and procurement.
• Excellent analytical skills with the ability to interpret sales data and market trends.
• Strong negotiation and vendor management skills.
• Experience in budgeting, financial planning, and cost control.
• Effective leadership skills with experience managing and developing retail teams.
• Strong communication and interpersonal skills with a customer-centric mindset.
• Ability to work in a fast-paced retail environment and manage multiple priorities.
• Proficient in Microsoft Office applications and retail management systems.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each job move, and your past and expected salary.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA Personnel Number: Ng Zhenyu (R1326341)
MOM EA License: 19C9782
Cultivar Asia Pte Ltd