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Deskside/Desktop Support Engineer

icon building Company : Ennovatez
icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Deskside/Desktop Support Engineer


We are looking for experienced full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.


Job Responsibilities:



  • Provide level 2 End User Computing support and well verse in Windows OS

  • Good Hardware and software troubleshooting skills for PC.

  • Break fix and IMAC support for end user deskside equipment

  • Basic troubleshooting skills for IOS and android devices.

  • Handles asset and peripherals inventory management.

  • Meeting room and AV equipment knowledge.

  • Provide smart hands support for networks and servers

  • Able to support off hours or require to perform ad hoc duties as and when needed

  • Familiar with Service Desk ticketing systems and process.

  • VIP support

  • Able to support off hours or require to perform ad hoc duties as and when needed







Requirements

Job Requirement:



  • Diploma/Bachelor’s degree in computer science / information technology or relevant field.

  • Proven work experience as a desktop support engineer or support technician.

  • At least 3-5 years of IT deskside support experiences.

  • A good team player.

  • Excellent interpersonal skills.

  • Customer centric and focus on service excellence.

  • Excellent problem-solving and multitasking skills.

  • Good verbal and written communication skills and ability to interact with other teams.

  • Working location: East, Singapore







Original job Deskside/Desktop Support Engineer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Ennovatez

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