Head of Commercial, Sales and Business Development

• Set and carry out strategic plans for sales growth across core wellness and telehealth offerings.
  


• Hold accountability for revenue targets, forecasting, territory planning, pricing, and margin strategy.
  


• Direct commercial discussions from proposal to contract closure, including large-scale B2B deals, MSAs, and partnership agreements.
  


• Close high-value enterprise deals from initial outreach to signature through solution selling and needs discovery.
  


• Cultivate a portfolio of target accounts with active engagement plans and healthy pipeline velocity.
  


• Retain and grow key client relationships post-sale, including quarterly business reviews and renewal timeline tracking.
  


• Uncover upsell and cross-sell opportunities across wellness, telehealth, and safety offerings.
  


• Align with customer success, clinical, and delivery teams so contracted outcomes, service SLAs, and onboarding plans are met.
  


• Address escalations promptly and interpret client health metrics such as usage, satisfaction, and NPS to anticipate risk.
  


• Win new B2B business in maritime, industrial, and remote workforce sectors through outbound prospecting, channel and partner programmes, joint GTM initiatives, and presence at industry events.
  

Requirements

• Bachelor's degree in Business, Marketing, Engineering, Safety, or a related field; an MBA or COC (Certificate of Competency) or seafarer qualification is a plus.
  


• Minimum 10 years of experience in sales, business development, or client-facing roles, preferably in maritime, oil and gas, industrial tech, safety, wellness, fintech, or telehealth.
  


• Sound grasp of technology-driven solutions and the ability to articulate technical value, supported by strong pipeline management and data-informed decision-making.
  


• Proven record in new client acquisition, account management, and consistently meeting or exceeding sales targets, with senior stakeholder engagement experience.
  


• Excellent presentation, negotiation, and communication skills, with comfort working across time zones in a fast-paced, evolving environment.