IT Operation & Maintenance Executive #Urgent

Company : Jondavidson

Job Description - IT Operation & Maintenance Executive #Urgent

IT Operation & Maintenance Executive (Urgent)

Reporting to : IT Manager

Our client is a regional retail chain store with more than 50 outlets in Singapore

Sector: Retail

Work Type: Permanent /Full time

Work Hours: Mon - Friday; 8.30am - 6.10pm

Location: Changi South

Responsibilities:

IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting.

Liaising with third part vendors for new store infrastructure setup

Updating the store systems if it is needed.

Repairing and replacing equipment as necessary

Provide Level 1 and Level 2 support and standby for the store operation.

Conduct training new Supervisors in how to use all systems and how to handle minor technical issues.

Prepare system manual guidebooks of all software systems and editing for any updates.

Participate in UAT testing before GO-LIVE and release the new version.

Update windows and security patches of store POS and laptop and ensure cybersecurity.

Maintain store IT inventory list and update documentation on IT asset management.

Other ad hoc duties as assigned by Manager.

Requirements:

Diploma/Degree in Information Technology or equivalent

At least 2 years’ working experience in the related field - preferably with retail sector.

Good knowledge of Microsoft windows operating systems

On-site support and resolution of all software and equipment issues

Proven analytical and troubleshooting abilities.

Excellent analytical, troubleshooting and communication skills.

Microsoft MCSE or Cisco CCNA certified but not compulsory.

Good understanding of Microsoft SQL server and scripts

Short notice period or start immediately

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IT Operation & Maintenance Executive #Urgent

Job Description - IT Operation & Maintenance Executive #Urgent

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