Manager

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

What You'll Do

Security Strategy & Governance

• Develop and implement regional security strategies, standards, and procedures aligned with corporate objectives.


• Establish and maintain security policies, guidelines, and governance frameworks.


• Conduct regular security risk assessments and recommend mitigation measures.


• Ensure compliance with local regulations, corporate policies, and industry best practices.

Physical Security Management

• Oversee physical security operations across offices and critical facilities for all offices.


• Manage access control systems, CCTV, intrusion detection systems, visitor management, and security technologies.


• Lead security design reviews for new offices, relocations, and facility upgrades.


• Conduct security audits and vulnerability assessments.

Crisis Management & Business Continuity

• Develop and maintain crisis management and emergency response plans.


• Lead regional incident response and coordinate investigations involving security breaches, workplace violence, theft, fraud, and other security-related incidents.


• Support business continuity planning and disaster recovery initiatives.


• Coordinate emergency exercises, drills, and crisis simulations.

Regional Security Operations

• Manage security service providers and guard force operations for all offices.


• Establish security performance metrics and monitor service delivery.


• Ensure effective incident reporting, escalation, and corrective action processes.


• Provide security support for business travel and high-risk operations.

Investigations & Risk Management

• Conduct or oversee internal investigations relating to security incidents and policy violations.


• Monitor geopolitical, crime, and emerging security risks affecting regional operations.


• Provide risk intelligence and security advisories to senior management.


• Develop mitigation strategies for identified threats.

Stakeholder Management

• Partner with Facilities, People & Culture, Legal, Compliance, and business leaders on security matters.


• Build and maintain relationships with law enforcement agencies, government authorities, landlords, and external security partners.


• Provide security awareness training and guidance to employees and management.

Budget & Vendor Management

• Manage regional security budgets and ensure cost-effective deployment of resources.


• Lead procurement and management of security systems, equipment, and service providers.


• Review vendor performance and negotiate contracts where appropriate.

What We're Looking For

Education

• Bachelor's Degree in Security Management, Business Administration, Criminal Justice, Risk Management, or a related discipline.


• Professional security certifications such as CPP, PSP, PCI, CISM, CISSP, CBCP, or equivalent are preferred.

Experience

• Minimum 8 years of progressive security management experience, including at least 5 years managing security programs across multiple APAC countries.


• Proven experience in corporate security, facilities security, risk management, crisis management, and investigations.


• Experience managing security operations in a multinational corporate environment.


• Strong understanding of security regulations, cultural considerations, and operational challenges across APAC markets.


• Experience managing security vendors, contracts, and budgets.

Knowledge & Skills

• Strong leadership and stakeholder management skills.


• Excellent analytical, problem-solving, and decision-making abilities.


• Experience with access control, CCTV, visitor management, and security technologies.


• Knowledge of business continuity planning and emergency response.


• Strong communication and presentation skills.


• Ability to travel regional offices as required.


• Proficiency in Microsoft Office and security management systems.

Preferred Qualifications

• Experience supporting technology, financial services, telecommunications, data centre, or professional services environments.


• Experience in executive protection and travel risk management.


• Familiarity with ISO 31000, ISO 22301, and security risk management frameworks.