Manager, Innovation, Quality Improvement and Training

Company : Jondavidson

Job Description - Manager, Innovation, Quality Improvement and Training

MANAGER, INNOVATION, QUALITY IMPROVEMENT & TRAINING

New Headcount

Public healthcare cluster; S.West location

Our client is one of three public healthcare clusters and an integrated general hospital in Singapore. The successful candidate will embark on an enriching journey to build a more holistic, innovative, and quality improvement culture.

We are sourcing for a results-oriented and committed talent with a passion for innovation and quality improvement to join our client’s mission to drive excellence and innovation across the organization.

Primary Responsibilities and Duties:

Support Chair of KR Office of Innovation: Plan and drive the newly set-up office, develop necessary approval papers and documents, establish new department processes, manage timelines, engage stakeholders, and track project progress and deliverables.

Lead and Develop Innovation Capabilities: Implement new innovations into the culture to influence overall operations.

Facilitate Workshops: Conduct Quality Improvement and Innovation workshops, using lean and human-centered tools to impart knowledge and skills to hospital staff.

Desirable Technical Skills:

Educational Background: Bachelor’s Degree in Business Analytics, Computer Science, Engineering, Business Administration, or related fields.

Tech-Savvy: Ability to leverage technology solutions to support quality improvement initiatives.

Programming Proficiency: Skilled in programming tools such as Python and RPA, with a good understanding of AI tools to boost productivity.

Methodologies: Proficient in LEAN, Six Sigma, AGILE, Design Thinking, and Behavioral Insights preferred.

Certified Trainer: Train-the-trainer (ACTA/ACLP) or equivalent certification preferred.

Desirable Soft Skills:

Highly Motivated: Self-starter able to collaborate effectively with different stakeholders including doctors, nurses, allied health professionals, administrators, and Senior Leaders.

Project Management: Strong experience, action-oriented, and results-driven.

Curious Mindset: Eager to acquire new knowledge and stay updated on the latest healthcare developments.

Team Player: Able to work independently and collaboratively.

Time Management: Perform effectively even under tight timelines.

Communication Skills: Excellent in communication, writing, interpersonal, and presentation skills.

Innovative Spirit: Passionate about driving an innovative culture and creating positive change within the organization.

Interested candidates are invited to submit an updated resume in MS Word format. Only shortlisted candidates will be contacted for a P&C chat to determine further suitability.

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Manager, Innovation, Quality Improvement and Training

Job Description - Manager, Innovation, Quality Improvement and Training

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