Manager/Senior Manager (Revenue) (Contract)

[What the role is]

[What you will be working on]

Your responsibilities include the following:

A. Team Management and Operations Oversight

• Managing the Accounts Receivable team and ensuring daily operations are carried out smoothly.
• Ensuring full task coverage during staff absences and maintaining team productivity.
• Resolving operational issues promptly.
• Ensuring timely responses to queries from Operations and customers.
• Minimising customer service issues arising from delays in Finance's responses; and
• Supporting the fee review committee by providing the necessary financial information and analysis.

B. Revenue System Reconciliation and Enhancement

• Ensuring monthly reconciliation between Operating systems and financial system is completed accurately.
• Identifying and following up on discrepancies.
• Participating in system enhancement discussions and User Acceptance Testing.
• Ensuring Finance's assigned system-related tasks are completed within agreed timelines; and
• Coordinating closely with Operations, IT and external system vendors to resolve system and interface issues.

C. Bank Reconciliation

• Ensuring daily bank reconciliation is completed.
• Promptly investigating unreconciled items.
• Coordinating investigations with Operations, IT and system vendors where discrepancies arise from system or interface issues; and
• Developing and implementing solutions to clear legacy unreconciled items.

D. Audit Liaison and Compliance

• Preparing and submitting audit schedules within agreed timelines for interim and year-end audits.
• Coordinating supporting information required by auditors; and
• Ensuring audit queries are addressed within stipulated deadlines.

E. Tenancy Accounts and Arrears Management

• Maintaining an accurate and updated tenancies listing each month.
• Issuing reminders, demand letters, final demand letters and eviction-related correspondence within prescribed timelines.
• Responding to tenant queries.
• Preparing monthly schedules and ageing reports; and
• Ensuring the accuracy of late payment and instalment interest calculations

[What we are looking for]

• Areas of study in Accountancy or other relevant professional qualifications.
• Experience in handling financial operations, system management, process reviews.
• Possess strong thinking and analysis skills, self-motivated and resourceful.
• A good communicator and team player.
• Strong time management, planning and organisation skills.
• Attention to details and accuracy.
• Proficient in MS Word, Excel, PowerPoint, Power BI, Power Automate.
• Experience in Workday is preferred.

Successful candidate will be employed on an 11-month contract basis. Only shortlisted candidates will be notified.