Master Design Coordinator - Singapore

The Master Design Coordinator (MDC) is responsible for the creation and management of all Master Design files across their scope — ensuring on-time-in-full delivery, correct language versions, legal compliance and brand equity consistency. The MDC collaborates with the Master Design Director and with L’Oréal SAPMENA’s Marketing / DMI / C&A teams to deliver the brand’s priorities, acts as the team’s expert referent, and steers the local graphic production capacity to secure quality and turnaround.

Missions

Master Design Production

•      Support the Marketing Team in the organization of the production (brief vs. launch plan)

•      Retrieve all elements for brief from the Marketing and Color & Artwork teams and brief the local agency or the ExO production hubs).

•      Organize brief meetings.

•      Optimize Master Design briefs, in quality and in volume.

•      Coordinate Master Design projects and workflows across the brands and categories in scope.

•      Develop the right multilingual product document set according to the language groups defined by zone and S&OP.

•      Brief, prioritize and quality-check the work of the ExO production hubs (or local agencie).

•      Create the TAG projects.

•      Organize BATs if needed.

Timelines & Quality

•      Create, communicate and ensure respect of timelines to deliver production documents on time, aligning with the C&A team’s due dates.

•      Monitor due dates.

•      Lead the transfer meeting between creation and production agencies, ensure the creative files received are 100% compliant.

•      Ensure the production agency accounts for industrial constraints (plant & printers).

•      Secure compliance of documents with the regulatory and labelling requirements of the MENA markets in scope (incl. GSO/Gulf Standards, SFDA Saudi Arabia, MoHAP UAE), in liaison with the legal and regulatory teams.

•      Follow up the graphic chain (timing, quality) through to the BAGs.

Stakeholder & Brand Support

•      Inform stakeholders of the production document release.

•      Act as the key contact for industrial development, S&OP, legal, agencies, countries and zones.

•      Support the Master Design graphic managers on brand consistency and technical aspects.

•      Act as the local relay between L’Oréal MENA teams and the ExO team, anticipating time-zone constraints on validation loops.

Deliverables & KPIs

•      Deliverables: Production documents management for the category, respecting brand and industrial guidelines and deadlines; Charters and declination guidelines.

•      KPIs: timings respected / on-time delivery (MAD maintained); number of artworks and language versions delivered; number of Master Design errors (TAG KPI, no flashback).

Employment Conditions

• On-site position based in Singapore. Home office possible; 3 to 4 days on-site presence at L’Oréal once the training period is completed.

• Latest start date: December 1, 2026

• under a local employment contract.

Required Skills & Tools

•    Packaging and colour expertise; print technical processes & graphic chain.

•      Understanding of plant, printer and vendor constraints.

•      TAG tool management (or other workflow)

•      English and Arabic (traditional -written and spoken) at professional level required; French is a plus.

Profile

•      Strong project coordination skills, comfortable managing complexity across multiple brands and franchises.

•      Solid understanding of legal constraints and processes affecting packaging and artwork.

•      Pedagogical skills — able to guide and upskill Master Design graphic managers.

•      Autonomous, reliable, deadline-driven, comfortable acting as the team’s technical and brand referent.

•      Comfortable working on-site within a client environment and coordinating across time zones with remote production teams.