Programme Operations Officer

Key Responsibilities:

• Coordinate programme operations, participant onboarding, and engagement activities.
• Track participant enrolment, progress, and programme milestones.
• Handle participant and stakeholder enquiries, providing timely support and issue resolution.
• Provide first-line support for the programme's digital platform.
• Coordinate programme logistics, communications, and administrative documentation.
• Support marketing initiatives, participant communications, and engagement reporting.
• Liaise with internal and external stakeholders to ensure smooth programme delivery.
• Perform other operational and administrative duties as required.

Requirements:

• Diploma or Bachelor's degree in Public Health, Business Administration, Health Sciences, Marketing, Communications, or a related field.
• Minimum 3 years of experience in operations, project coordination, or customer-facing roles.
• Strong organisational, communication, and multitasking skills.
• Proficient in Microsoft Office (especially Excel and PowerPoint).
• Familiarity with digital tools such as Canva, FormSG, or similar platforms.
• Experience in digital programmes, healthcare, public sector, or service operations is an advantage.

Duration/Working hours:

8 months contract (Immediate)

42 hours per week

** We regret to inform only shortlisted candidates will be notified.