Project Coordinator

The Project Coordinator is responsible for ensuring a seamless customer experience by coordinating sales orders, managing project execution, and serving as the critical link between customers and cross-functional teams. This role drives operational excellence through proactive communication, accurate order management, and collaborative problem-solving to deliver projects on time and exceed customer expectations.

• Serve as a trusted partner to customers by preparing processing sales orders and providing timely order updates from receipt to fulfillment.

• Compare customer purchase orders to orders entered insuring that all specifications and terms and conditions of the order are met.

• Verify that Purchase Orders meet NOV XL Systems

• Delivery Terms, Financial Terms and other commercial requirements.

• Work with Product Engineering and Marketing to

• ensure Technical Requirements are met to complete quotations.

• Provide clear, proactive communication to customers

• and internal teams regarding pricing, delivery timelines, and order status.

• Apply math and problem-solving skills to calculate

• pricing, discounts, and delivery timelines with accuracy.

• Navigate customer portals for bids, track opportunities, and maintain complete and accurate records. 

• Advise and discuss customer communications with account representatives.

• Generate reports to support sales insights, forecasting, and decision-making.

• Communicate with Planning & Scheduling Departments on current and potential orders to maintain order accuracy and on-time delivery. 

• Validate and list applicable customer purchase order details on sales orders so invoice has all required details for expedient payment.

• Contribute to a culture of continuous improvement by suggesting process enhancements and embracing new technologies.

• Carry out responsibilities in accordance with established organizational policies and procedures, regulatory requirements, and applicable laws. Travel as required.

• Additional duties as assigned by the Inside Sales Supervisor.

• Diploma and/or equivalent

• Solid math and analytical skills for pricing, reporting, and order accuracy.

• Experience in Inside Sales a plus

• Proficiency in Microsoft 365, Outlook, SharePoint, OneDrive

• Experience with Excel (formulas, pivot tables) or similar tools to manage sales data. Comfortable working with numbers, data, and spreadsheets to support sales accuracy and reporting.

• SyteLine and Microsoft Dynamics CRM experience is desirable.

• Incorporate approved AI for business processes.

• Knowledge of relevant oil and gas products is preferred.

• Positive attitude, detail & service-oriented, self- motivated, and willing to receive direction.