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Sales Support Executive

Job Description - Sales Support Executive

What You Can Expect:

  • Coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain relevant rates and tariff information.
  • Prepare and submit accurate quotations based on Sales requirements in a timely manner.
  • Follow up on quotations with customers and Sales teams to obtain feedback and business updates, while maintaining records in the Ticketing System.
  • Provide customer feedback and market insights to the Pricing and Procurement teams.
  • Handle commercial and pricing-related escalations pertaining to quotations.
  • Utilize internal systems and tools, including the Ticketing System, Tariff and Rate Tools, to support pricing activities.

What You Bring:

  • Minimum 3–5 years’ experience in the freight forwarding business or related fields;
  • Prior regional exposure, with experience in handling local tenders, spot quotations, and liaising with overseas offices/agents for shipment activation;
  • Strong verbal and written communication skills;
  • Good team player;
  • Possess a positive and customer-oriented mindset
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