Responsibilities:
⢠Handle and respond daily sales inquiries through phone, email, and other communication platforms, to address the client needs effectively.
⢠Prepared electronic quotations and proactively managed follow-ups on sales related matters.
⢠Cultivated strong customer relationships to drive long-term business retention. Preparing and submitting weekly or monthly reports promptly, ensuring they meet designated deadlines, and handled administrative paperwork.
⢠Assisted the Outdoor Sales in recognizing and pursuing new business opportunities.
⢠Work closely with internal teams, including operations, finance, and customer service.
⢠Collaborated with international teams abroad and clients to ensure smooth and efficient shipment processes.
⢠Carry out any job-related tasks assigned by the Manager, including providing support to Inside Sales team members or addressing urgent needs as they arise.
Job Requirements:
⢠A minimum of 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management or a related field.
⢠Proficiency in English (both written and verbal) for effective client communication and collaboration with internal teams.
⢠Experience in Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting.
⢠Familiarity with shipping Incoterms or a related field is an advantage
Working hours:
Mon to Fri 8.30am - 6pm
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