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Salesforce Technical/Business Analyst (12 month contract + 2 month completion bonus)

Job Description - Salesforce Technical/Business Analyst (12 month contract + 2 month completion bonus)

Our client is the world's leading international company delivering a wide range of products and solutions to its broad base of customers throughout the medical and pharmaceutical industries.
This is a contract position for 12 months with 2 months completion bonuses with a budget of up to S$8,000 per month.

Responsibilities:
  • Responsible to gather, understand and define business requirements.
  • Responsible to develop user stories and to-be process and system flows to support the design & development of salesforce or commercial solutions.
  • Participate in key meetings with users including requirement sessions, system demos, user acceptance test and user training.
  • Responsible for end-to-end solution delivery of assigned projects through close collaboration with global, regional, country internal users and multiple 3rd party delivery partners.
  • Responsible for the implementation of the technology/technical work streams which includes architecture planning and alignment with Global, solution delivery, infrastructure readiness, integration platforms, processes, data management, migration, release management and end-to-end solution production deployment.
Requirements:
  • Degree in computer science or information systems with 5 years’ work experience.
  • Experience using Salesforce, middleware platform e.g., MuleSoft to develop commercial business solutions.
  • Hands-on experience configuring Salesforce, including validation rules, security controls, workflow, lightning pages, dashboard, etc...
  • Proven and demonstrated experience in leading technical team and deliver end-to-end integrated solutions.
  • Experience as technical lead on integration projects involving multiple providers, interfaces and stakeholders.
  • Must have passion in hands-on technical problem solving and lead solution discussion/troubleshooting in a technical team environment.
  • Able to articulate technical issues and resolutions using non-technical language for stakeholder understanding.
  • Detailed-oriented individual with passion and willingness to learn new technology and technical skills.
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