Senior Manager, Application Development (Salesforce Education Cloud)

Responsibilities

You will be responsible for documenting user stories, processes, analyzing business

requirements, designing solutions, and collaborating with project teams to ensure

successful implementation of Salesforce Education Cloud.

• Analyse business requirements, document the user stories and design

Salesforce solutions to meet business needs.

• Translate business requirements into technical solutions that align with

Salesforce best practices. Collaborate with project teams to ensure successful

implementation of Salesforce.

• Provide expert guidance and support to project teams throughout the

implementation lifecycle.

• Conduct rigorous testing and troubleshooting to optimize the performance of

Salesforce solutions. Ensure adherence to IT governance policies, security

standards, and data protection regulations.

• Utilize use stories tools, business process design, and requirements analysis

skills to enhance SITConnects built on Salesforce solutions.

Requirements

• Degree in Computer/Computer Science or Electronics Engineering or

Information Technology or equivalent.

• At least 8-10 years of working experience in business analysis, system analysis

and project management. Knowledge of Salesforce Education Cloud is an

added advantage.

• Proactive, quality-conscious, self-starter with an analytical and methodological

mind.

• Result and customer oriented with multi-tasking capabilities.

• Good verbal and written communications, presentation, and negotiation skills.

• Strong team player who is proactive, quality-conscious, and results-oriented.